Shipping Policy
Processing Time
Orders are processed within 1-2 business days after payment confirmation. You will receive a shipping confirmation email once your order has been dispatched.
Shipping Rates & Delivery Times
| Region | Shipping Method | Delivery Time | Cost |
|---|---|---|---|
| Hong Kong / Macau | Standard | 2-4 business days | Calculated at checkout |
| Mainland China | Standard | 3-7 business days | Calculated at checkout |
| Southeast Asia | Standard | 5-10 business days | Calculated at checkout |
| Europe / North America | Standard | 7-14 business days | Calculated at checkout |
| Rest of the World | Standard | 10-20 business days | Calculated at checkout |
Order Tracking
Once your order ships, you will receive a tracking number via email. You can track your shipment using the carrier’s website.
Customs & Import Taxes
International orders may be subject to customs duties or import taxes, which are the responsibility of the buyer. Please check with your local customs office for more information.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue.
Contact Us
For any shipping-related questions, please email us at: dannis@fzzmax.com
